At Woodview Butchery, we take pride in delivering superb quality, fresh halaal meats. Because meat is a highly perishable food product, specific hygiene and health regulations govern returns and refunds.
1. Inspecting Your Order
Please inspect your meat immediately upon delivery or collection. If you believe any item is defective, damaged, or not what you ordered, notify us within 12 hours of receipt via WhatsApp at 083 641 0356 or email at dyperformance111@gmail.com with photos of the product and your order number.
2. Perishable Goods Exception
In accordance with South African Consumer Protection regulations, fresh and frozen food products cannot be returned once delivered and accepted if they have been kept out of refrigeration, thawed, or tampered with.
3. Approved Refunds & Replacements
If an item is verified as spoiled, incorrect, or defective prior to delivery, we will gladly arrange a fresh replacement or issue a full refund to your original payment method.
1. Inspecting Your Order
Please inspect your meat immediately upon delivery or collection. If you believe any item is defective, damaged, or not what you ordered, notify us within 12 hours of receipt via WhatsApp at 083 641 0356 or email at dyperformance111@gmail.com with photos of the product and your order number.
2. Perishable Goods Exception
In accordance with South African Consumer Protection regulations, fresh and frozen food products cannot be returned once delivered and accepted if they have been kept out of refrigeration, thawed, or tampered with.
3. Approved Refunds & Replacements
If an item is verified as spoiled, incorrect, or defective prior to delivery, we will gladly arrange a fresh replacement or issue a full refund to your original payment method.